MetaEdge

Privacy Policy

MetaEdge and its associated data processors adhere rigorously to the General Data Protection Regulation (GDPR).

At MetaEdge, we prioritize the security of the data we collect from you.

This Privacy Policy outlines how we handle your personal information when you visit or make a purchase from metaedge.io (the “Site”).

Protecting Your Privacy

We gather only the essential information about you necessary to provide a satisfactory service. We commit to never selling your personal data.

Information Collection

Upon visiting the Site, we automatically log details about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Moreover, as you navigate the Site, we track the web pages or products you view, the referral sources or search terms that led you to the Site, and your interaction patterns with the Site. This data is referred to as “Device Information.”

When attempting to make a purchase on the Site, you provide us with Personal Information. This may include your name, address, phone number, email address, service dates and types, payment records, payment methods, payment dates, domain name, and payment information. Sensitive data is secured during transmission. During data transfer, a security icon will appear in your browser, ensuring the protection of your personal information.

Utilization of Information

This information facilitates billing and customer service and support. It also helps us understand customer requirements to enhance support. We implement robust precautions to safeguard this information from unauthorized access, including verification measures for account information requests. MetaEdge might send newsletters to the primary email on file, which customers can opt out of anytime.

Device Information is analyzed to detect potential risks and fraud (notably through your IP address) and to refine and optimize our Site, including evaluating our marketing strategies’ effectiveness.

Log Files and Cookies

Log files, generated by IP addresses, are used for site administration, tracking user movement, and gathering broad demographic data. Personal information may be included in log files due to normal internet activities.

Cookies are small text files stored on your device by your browser containing site visit information. Cookies enhance site functionality and user experience. You may disable cookies in your browser settings, but this may affect site functionality. More information about cookies is available at http://en.wikipedia.org/wiki/HTTP_cookie.

Information Disclosure

We share your Personal Information with third parties to assist in using your Personal Information, as outlined above. We may also communicate with you about our business updates and disclose aggregated user data to potential partners, affiliates, and other third parties. For example, we utilize Google Analytics for insights into how our customers use the Site—more on Google’s Privacy Policy here: https://www.google.com/intl/en/policies/privacy/. Opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We use services like Intercom for analytics and communication. Limited data such as your email and sign-up date is shared with Intercom for service improvement. Intercom may use cookies and collect data to enhance your user experience. More on Intercom’s cookie policy here: https://www.intercom.com/terms-and-policies#cookie-policy and privacy practices here: https://www.intercom.com/terms-and-policies#privacy.

Behavioral Advertising

We utilize your Personal Information for targeted advertising. To opt-out of targeted advertising:

Do Not Track

Our data collection and usage practices remain unchanged upon detecting a Do Not Track signal from your browser.

Your Rights

European residents have rights to access, correct, delete, or transfer personal data we hold. To exercise these rights, please contact us.

Data Retention

Order information is retained in our records until you request its deletion.

Minors

The Site is not intended for individuals under 16 years of age.

Opt-Out & Modifications

Customers may opt-out of non-essential communications. Essential system notifications will still be sent.

Security

We employ physical, electronic, and managerial procedures to secure online collected information. Sensitive data is protected using SSL technology.

Compliance with Law

We cooperate with law enforcement and government officials as required by law, disclosing User information as necessary.

Policy Changes

Updates to our Privacy Policy will be posted here, superseding previous versions. We recommend reviewing this document periodically.

Contacting Us

For privacy inquiries, complaints, or data requests, please contact us at contact@metaedge.io