General FAQs

How do I cancel?

You can cancel your subscription directly from your dashboard. Navigate to the account settings and follow the instructions to cancel.

Where can I find invoices for my payments?

Invoices are available in the Billing section of your dashboard. They are also sent to your registered email after each billing cycle.

How do I upload my video?

Upload your videos in the Videos section of your dashboard. Follow the prompts to add and manage your video content.

How do I know if my videos are streaming?

You can monitor the streaming status of your videos by checking the dashboard, which provides real-time updates and analytics.

What features do you have on your video player?

Our video player includes features such as adaptive bitrate streaming, customizable player controls, support for various formats, analytics tracking, and secure streaming options.

Do you have SDKs for our Android app and iOS app?

Yes, we provide SDKs for both Android and iOS apps. Please speak to our technical specialist for more information and integration support.